Privacy policy for Betfarm Nigeria
This privacy policy explains what personal data Betfarm Nigeria collects from users of this website, how that data is used, how long it is kept, and what rights you have under Nigerian data protection law. Betfarm Nigeria operates under licence PPL 08059 and is subject to the Nigeria Data Protection Regulation (NDPR) administered by the National Information Technology Development Agency (NITDA). By using this website you acknowledge that data is processed as described below. If you do not agree, you should stop using the site and contact support to request account closure.
Data we collect and how we use it
When you register on Betfarm Nigeria, the following categories of personal data are collected: full name, date of birth, residential address, phone number, email address, government-issued ID number (NIN or BVN as required for KYC), and payment details including account numbers for OPay, Kuda, PalmPay or Flutterwave. Device data such as IP address, browser type and operating system are also logged automatically when you access the site or the mobile app.
This data is used for four purposes: verifying your identity before processing withdrawals (KYC requirement under the PPL licence), processing deposits and withdrawals in Naira, detecting fraud and complying with anti-money laundering obligations, and sending account-related communications such as deposit confirmations and security alerts. Marketing messages are only sent if you opt in during registration or via account settings. You can withdraw marketing consent at any time by updating your preferences or contacting support.
| Data category | Purpose | Retention period |
|---|---|---|
| Identity and KYC documents | Age and identity verification, AML compliance | 5 years after account closure |
| Payment and transaction records | Processing deposits and withdrawals in NGN | 5 years after transaction date |
| Device and session logs | Fraud detection, security monitoring | 12 months |
| Marketing preferences | Sending promotional communications (opt-in only) | Until consent is withdrawn |
Data is not sold to third parties. It may be shared with payment processors (Flutterwave, OPay, PalmPay, Kuda) strictly to process your transactions, and with Nigerian regulatory bodies if required by law. All third-party processors are required to handle data in line with NDPR standards.
Your rights and how to exercise them
Under the NDPR you have the right to request a copy of the personal data held about you, ask for corrections if any information is inaccurate, and request deletion of data that is no longer necessary, subject to legal retention obligations. You also have the right to object to processing for marketing purposes and to withdraw consent at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact Betfarm Nigeria customer support via the 24/7 live chat on the platform or send a written request through the contact form. Requests are acknowledged within 72 hours and resolved within 30 days. If you believe your data rights have been violated, you may file a complaint with NITDA, the Nigerian data protection authority. Cookies used on this site are limited to session management and basic analytics. You can manage cookie preferences through your browser settings at any time.